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Introducing the Crypto Business Conference a premium event for anyone who wants to learn how to put Web3 to work for their business. The Web3 renaissance opens up new opportunities for entrepreneurs, creators, and marketers who are ready to embrace the changes. As the demand for more ad inventory increases, Facebook needs to remain nimble with its core products and offer additional ways for advertisers to reach their audiences. Mark Zuckerberg has said in the past that Facebook likes to wait until its products grow to one billion users before focusing on driving revenue. Note: With the number of Messenger users hurtling towards the milestone of its first billion, look for Facebook to monetize Messenger sometime soon. Facebook Messenger helps maintain personal, real-time conversations with customers. Globally, Facebook continues to roll out Messenger features designed to help businesses efficiently manage their communications. This is how to change business relationships into personal ones. When your company starts conversations with users, you’re befriending them on that level. Those people have an intimate relationship with Messenger. More than 89% of users access Facebook on their mobile devices and they check Facebook 14 times a day. The ability to direct message your audience is extremely powerful, especially since Facebook would rather have users stay on their platform (rather than jumping over to email). To keep privacy levels in check, businesses can’t download the email addresses of fans nor can they initiate conversations with users. Now, page owners can respond to anyone who has commented on their page, privately or publicly. When Messenger first became available for business pages, Facebook users could message page owners and the page owners could reply. Facebook Messenger is used by 8 million people. The instant messaging service is available to anyone, whether they have a Facebook profile or not. There are 800 million people who use Facebook Messenger each month. Where to subscribe: Apple Podcast | Google Podcasts | Spotify | RSS Why Facebook Messenger for Business? Discover how you can enhance your business with Facebook Messenger. In this article I’ll explain how to use Facebook Messenger with your business page. Messenger for business pages makes it easy to offer instant one-on-one customer service, while keeping a record of the conversation. You can also drag and drop files from your desktop straight into the chat window.Looking for a new way to connect with customers and prospects on Facebook? Other options, like attaching photos or sending audio clips, are at the bottom surrounding the text entry box. Above the latter are the ‘call’ and ‘camera’ buttons for audio and video chats, respectively, which are a bit hidden in the top right corner. The Messenger page (opens in new tab) lists conversations on the left, the selected conversation in the center, and contact details on the right. You can also access this by clicking on the ‘Messenger’ button at the top of the browser and scrolling to the bottom of the drop-down menu to click “See All in Messenger” to open the dedicated Facebook Messenger site. You can also use the cog ‘settings’ button to open the chat up in the dedicated Facebook Messenger page.
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The cog ‘settings’ button lets you mute, ignore, or block unwanted conversations, or open the chat up to a group. Aside from exchanging text messages as you would any other platform, you can click the camera button or phone button at the top to jump into a video or audio call, respectively. As previously mentioned, you can access conversations within the social network by clicking the word bubble-shaped ‘Messages’ icon in the top bar to open a drop-down menu of your recent conversations.Ĭlick on a conversation and it will appear in a small window on the bottom of the window. On desktop, Facebook Messenger is easy to use once you’ve logged in to Facebook. How to use Facebook Messenger in the browser In the Facebook Messenger mobile app, click ‘Not on Facebook?’ and input your phone number, as this guide (opens in new tab) describes. (Desktop and web users are out of luck, sadly.) If you don’t want to sign up, good news – you don’t have to on mobile.